Privacy protection

Betboro Privacy Policy — Your Data Is Safe With Us

Find out clearly how your personal data is collected, used, and protected at Betboro. You have every right to read our Privacy Policy.

Last Updated: 1 January 2026
Published in Bengali
AES-256
Encryption
Third parties
Your Data Is Never Sold
Secure
Server storage
Your full
Control

Our core privacy principles

The core commitments we uphold to protect your privacy at Betboro.

Only the necessary data is collected

Betboro only collects information that is genuinely necessary to provide its services. We do not request or store unnecessary personal data.

Data Never Sold

Your personal data is never sold to third parties. We do not share your information with advertisers or data brokers — that's our commitment.

Maximum Security Measures

Your data is kept secure at all times through SSL/TLS encryption, AES-256 data protection, and regular security audits.

Your Control

You have the right to access, correct, and delete your personal data. You can exercise these rights at any time by contacting our support team.

Defined Retention Period

Your data is not retained beyond what is necessary. When an account is deleted or after a defined period, data is automatically removed.

Breach Alerts

In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

Dear User, This Privacy Policy applies to all Betboro services — the website, mobile app, and support channels. By using Betboro, you are deemed to have accepted this policy.

Section 1 — What Information We Collect

We collect various types of information when you open an account and use our services at Betboro. This information is used to deliver a better experience and maintain platform security.

Data type What We Collect Why It's Needed
Identity Information Name, date of birth, national ID number KYC verification, age confirmation
Contact information Email address, mobile number Account registration, OTP, support
Financial information Mobile banking number, bank account Deposit & Withdrawal Processing
Device Information IP address, device ID, browser information Security & Fraud Prevention
Usage Data Betting history, login times, page visits Service improvement, personalized experience

We never store your full bank card number or PIN. Payment information is always kept encrypted in compliance with PCI-DSS standards.

Section 2 — How Your Data Is Used

Collected data is used only for specific purposes. Here's how your information is used at Betboro:

  • Account management: For registration, login, password recovery, and KYC verification.
  • Payment processing: To ensure the security of deposits, withdrawals, and transactions.
  • Customer support: For support ticket resolution, complaint handling, and live chat.
  • Security Assurance: Detecting fraud, preventing account hacking, and monitoring suspicious activity.
  • Service Improvement: Analyzing user behavior to improve the platform experience.
  • Contact: Sending important updates, promotional offers (if you have opted in), and security alerts.
  • Legal obligations: Providing required information to regulatory authorities and ensuring legal compliance.
Marketing Communications: If you'd prefer not to receive promotional emails or SMS, you can opt out at any time. Every marketing message includes an unsubscribe option.

Section 3 — Data Sharing Policy

Betboro never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment partners: Only the financial information necessary to process payments via Mobile Pay, Nagad, Rocket, and other payment partners. All partners are bound by strict confidentiality agreements.
  • Technology service provider: Trusted technology partners for server hosting, data storage, and analytics services.
  • When required by law: In response to lawful demands from the Government of Bangladesh or regulatory authorities, or in connection with investigations into suspected financial crimes.
  • In business restructuring: In the event of a merger or acquisition involving Betboro, the new party will be required to comply with this privacy policy.

No information beyond the above is shared. Your data is never sent to advertisers or data companies.

Section 4 — Data Security Measures

Betboro uses industry-leading technology to keep your data secure. Our security layers include:

SSL/TLS Encryption

All data transfers are secured with 256-bit SSL encryption.

AES-256 storage

All sensitive data stored in our databases is encrypted with AES-256.

Two-factor authentication (2FA)

OTP verification at login and alerts for unusual access attempts.

Regular Security Audits

Regular penetration testing conducted by an external cybersecurity team.

If you believe your account has been accessed without authorization, change your password immediately and notify our support team.

Section 5 — Cookie Policy

The Betboro website and app use cookies to enhance your experience. Cookies are small files stored on your browser or device.

  • Essential Cookies: Maintaining login sessions, security tokens — the site cannot function properly without these.
  • Functional cookies: Remembering your preferred language, timezone, and display settings.
  • Analytical Cookies: Understanding which pages are used most, helping us improve our services. This data is fully anonymized.
  • Security cookies: Detecting fraud and preventing bot attacks.

You can disable non-essential cookies from your browser settings. Please note that disabling essential cookies may affect certain site functionality.

Section 6 — Your Privacy Rights

As a Betboro user, you have specific rights regarding your personal data. Get to know these rights and exercise them whenever needed:

Right to access your data

You can request to view what information we hold about you.

Right to rectification

You can request corrections to any inaccurate information we hold about you.

Right to Deletion

Under certain conditions, you can request that your data be deleted.

Right to Object to Processing

You can object to your data being used for marketing purposes.

Data Portability

You may request a copy of your data in a portable format.

Right to Restrict Processing

In certain circumstances, you can request that we temporarily pause the processing of your data.

To exercise these rights Help Centeror email us at support@betboro.run. We respond within 30 business days.

Section 7 — Data Retention Period

Betboro does not retain your data beyond what is necessary. Retention periods for different types of data are outlined below:

  • Account Information: For as long as your account remains active, and up to 5 years after closure (as required by law).
  • Financial Transactions: Up to 7 years (in compliance with anti-money laundering laws).
  • Betting History: 3 years after account closure.
  • Support Contact: Up to 2 years after last contact.
  • Log Files: Up to 1 year.

Once the retention period expires, data is securely deleted or fully anonymized.

Section 8 — Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

Email: support@betboro.run

Live Chat: Available 24/7

We typically respond within 24 hours. For urgent privacy matters — such as suspected unauthorized data access — reach us instantly via live chat.

Privacy FAQs

The most common questions from our users.

Absolutely not. Betboro never sells your personal data to any third party. This is the most fundamental commitment in our Privacy Policy. Any information shared with payment partners is strictly for processing transactions, and those partners are bound by rigorous confidentiality agreements.

Yes, absolutely. To find out what personal information Betboro holds about you, send a request to support@betboro.run. We'll get back to you with full details within 30 business days. You may be asked to provide some information to verify your identity.

Most data is deleted within a set period after account closure. However, financial transaction records must be kept for up to 7 years due to legal obligations. See Section 7 for full details or contact support.

If you opted in to marketing communications at registration, you may receive promotional messages. To opt out, click the unsubscribe link in any message or contact support — it will be stopped immediately.

Yes. If significant changes are made to the Privacy Policy, you'll be notified in advance via your registered email or SMS. For minor updates, only the "Last Updated" date on this page will change. We recommend checking this page regularly.
Safe & Trusted

Your privacy is protected — get started with confidence

Your data is completely secure at Betboro. You've read our Privacy Policy — go ahead and register with confidence and enjoy betting.

SSL Secured  ·  Data never sold  ·  18+ years

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